For domestic US returns: USA returns portal
For all other returns, please contact us with the following details:
- Order Number
- Reason for return
- Any relevant details or pictures to help us process your request faster
Exchanges and Store Credit:
Returns are accepted within 30 days of purchase
Items must be unused and in original condition to qualify for exchange or store credit.
International Orders (outside the USA and AUS): Due to higher shipping costs, we can only offer store credit, not exchanges.
Refunds for Incorrect or Faulty Items:
- We accept refunds only for defective or incorrect items.
- Contact us within 30 days of purchase if you receive a faulty item.
- We will assess and offer a replacement, store credit, or refund as appropriate.
Important Notes:
📦 Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
💸 Shipping and handling fees are non-refundable.